{"id":13993,"date":"2024-07-15T09:50:17","date_gmt":"2024-07-15T07:50:17","guid":{"rendered":"https:\/\/www.myflyingbox.com\/?p=13993"},"modified":"2025-05-13T17:25:58","modified_gmt":"2025-05-13T15:25:58","slug":"garantie-complementaire-myflyingbox","status":"publish","type":"post","link":"https:\/\/www.myflyingbox.com\/en\/non-classe\/garantie-complementaire-myflyingbox\/","title":{"rendered":"Garantie Compl\u00e9mentaire MyFlyingBox"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.1″ width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||||false|false\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|600|||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(0,0,0,0.8)\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb0.5px\u00a0\u00bb text_line_height=\u00a0\u00bb1.5em\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Depuis juin 2024, chez MyFlyingBox, nous avons introduit notre propre garantie destin\u00e9e aux clients professionnels. Cette initiative d\u00e9coule des d\u00e9fis r\u00e9currents que nous avons rencontr\u00e9s au fil des ann\u00e9es pour garantir une s\u00e9curit\u00e9 de remboursement optimale \u00e0 nos clients, qui recherchent une exp\u00e9rience d’exp\u00e9dition sans faille. Nous avons fr\u00e9quemment \u00e9t\u00e9 confront\u00e9s \u00e0 des d\u00e9cisions complexes, influenc\u00e9es par des facteurs tels que les d\u00e9lais de r\u00e9ponse, les contraintes g\u00e9ographiques, des suspicions de fraudes ou de n\u00e9gligences par rapport \u00e0 l’emballage de certains produits, sur lesquels nous n’avions pas toujours un contr\u00f4le total.<\/p>\n

 <\/p>\n

A l’initiative de Peter, notre Directeur Administratif et Financier, nous avons d\u00e9velopp\u00e9 une solution couvrant 99% des cas d’usage rencontr\u00e9s au cours des 13 derni\u00e8res ann\u00e9es.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb custom_padding=\u00a0\u00bb50px||50px||true|false\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay:flex;||align-items:center;\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbdisplay:flex;||align-items:center;||flex-direction:column\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbdisplay:flex;||align-items:center;||flex-direction:column\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font_size=\u00a0\u00bb32px\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb32px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Quelles sont les principales diff\u00e9rences entre les Assurances Colis et la Garantie MyFlyingBox ?<\/h2>\n

<\/span><\/span>\u00a0<\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(0,0,0,0.8)\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

1. Territorialit\u00e9 de l’Assurance Marchandises Transport\u00e9es<\/strong> :<\/span><\/span><\/p>\n

    \n
  • L\u2019assurance peut \u00eatre soumise \u00e0 des embargos ou des restrictions en fonction du pays de la compagnie d\u2019assurance choisie.<\/li>\n
  • La Garantie MyFlyingBox, quant \u00e0 elle, n’exclut aucun territoire.<\/li>\n<\/ul>\n

    <\/strong><\/span><\/span><\/p>\n

    2. Fin de la couverture :<\/strong><\/span><\/span><\/p>\n

      \n
    • L\u2019Assurance Marchandises Transport\u00e9es prend fin g\u00e9n\u00e9ralement lorsque le colis est marqu\u00e9 comme livr\u00e9 et\/ou sign\u00e9 au lieu de destination. Les informations disponibles sur le suivi du transporteur font foi.<\/li>\n
    • La Garantie MyFlyingBox admet la contestation de livraison m\u00eame quand le suivi indique que le colis est livr\u00e9.<\/li>\n<\/ul>\n

      <\/strong><\/span><\/span><\/p>\n

      3. Prise en charge des points relais :<\/strong><\/span><\/span><\/p>\n

        \n
      • L’Assurance Marchandises Transport\u00e9es peut ne pas couvrir les marchandises exp\u00e9di\u00e9es dans les points relais.<\/li>\n
      • La Garantie MyFlyingBox prend en charge tous les types de transport vendus sur la plateforme MFB.<\/li>\n<\/ul>\n

        <\/strong><\/span><\/span><\/p>\n

        4. Proc\u00e9dures d\u2019indemnisation :<\/strong><\/span><\/span><\/p>\n

          \n
        • Les proc\u00e9dures d\u2019indemnisation des compagnies d\u2019assurance peuvent \u00eatre soumises \u00e0 de nombreuses contraintes : mesures conservatoires, prises de photos, \u00e9mission de r\u00e9serves, d\u00e9p\u00f4t de plainte, etc.<\/li>\n
        • La Garantie MyFlyingBox est soumise \u00e0 deux r\u00e8gles simples : un dommage et une facture li\u00e9e \u00e0 la valeur d\u00e9clar\u00e9e.<\/li>\n<\/ul>\n

           <\/p>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay:flex;||align-items:center;\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_css_main_element_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_css_main_element_tablet=\u00a0\u00bbdisplay:flex;||align-items:center;||flex-direction:column-reverse;\u00a0\u00bb custom_css_main_element_phone=\u00a0\u00bbdisplay:flex;||align-items:center;||flex-direction:column-reverse;\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.24.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.25.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins||||||||\u00a0\u00bb text_text_color=\u00a0\u00bbrgba(0,0,0,0.8)\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

          Avec notre nouvelle garantie, nous voulons offrir \u00e0 nos clients une tranquillit\u00e9 d’esprit et la protection la plus compl\u00e8te, sans les complications habituelles. Chez MyFlyingBox, nous nous engageons \u00e0 simplifier vos exp\u00e9ditions tout en proposant la meilleure protection possible pour vos marchandises.<\/span><\/span><\/p>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.22.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb50px||||false|false\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#5c76ea\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbPoppins|600|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#231942″ text_font_size=\u00a0\u00bb32px\u00a0\u00bb header_text_color=\u00a0\u00bb#5c76ea\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_2_text_color=\u00a0\u00bb#5c76ea\u00a0\u00bb custom_margin=\u00a0\u00bb||0px|0px|false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb|||50px|false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||20px|0px|false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bboff|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb header_2_text_align_tablet=\u00a0\u00bbcenter\u00a0\u00bb header_2_text_align_phone=\u00a0\u00bbcenter\u00a0\u00bb header_2_text_align_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb header_2_font_size_tablet=\u00a0\u00bb32px\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb24px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

          D\u00e9marrez maintenant<\/h2>\n

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          Depuis juin 2024, chez MyFlyingBox, nous avons introduit notre propre garantie destin\u00e9e aux clients professionnels. Cette initiative d\u00e9coule des d\u00e9fis r\u00e9currents que nous avons rencontr\u00e9s au fil des ann\u00e9es pour garantir une s\u00e9curit\u00e9 de remboursement optimale \u00e0 nos clients, qui recherchent une exp\u00e9rience d’exp\u00e9dition sans faille. Nous avons fr\u00e9quemment \u00e9t\u00e9 confront\u00e9s \u00e0 des d\u00e9cisions complexes, […]<\/p>\n","protected":false},"author":16,"featured_media":14000,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-13993","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/posts\/13993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/comments?post=13993"}],"version-history":[{"count":6,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/posts\/13993\/revisions"}],"predecessor-version":[{"id":14004,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/posts\/13993\/revisions\/14004"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/media\/14000"}],"wp:attachment":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/media?parent=13993"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/categories?post=13993"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/tags?post=13993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}