{"id":677,"date":"2019-12-16T14:25:38","date_gmt":"2019-12-16T13:25:38","guid":{"rendered":"https:\/\/www-beta.myflyingbox.com\/?post_type=helpie_faq&#038;p=677"},"modified":"2020-02-20T15:17:23","modified_gmt":"2020-02-20T14:17:23","slug":"livreur-prendre-colis","status":"publish","type":"helpie_faq","link":"https:\/\/www.myflyingbox.com\/en\/helpie_faq\/livreur-prendre-colis\/","title":{"rendered":"Le livreur n&rsquo;est pas pass\u00e9 prendre mon colis : que dois-je faire?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">If the carrier did not come to collect your parcel, please verify first of all:<br \/>- That the pick-up address is correct in its entirety.<br \/>- That the phone number is correct and originates from the pick-up country.<br \/>- The sender was at the location.<br \/><br \/>After verifying the information above, open a ticket in your customer area indicating your instructions so as to procede with a new pick-up.<\/p>","protected":false},"excerpt":{"rendered":"<p>Si le livreur n&rsquo;est pas pass\u00e9 prendre votre colis, merci de v\u00e9rifier en premier lieu que :&#8211; L\u2019adresse d\u2019enl\u00e8vement est correcte et compl\u00e8te.&#8211; Le num\u00e9ro de t\u00e9l\u00e9phone, originaire du pays de l&rsquo;enl\u00e8vement, est correct.&#8211; L\u2019exp\u00e9diteur \u00e9tait sur place. Apr\u00e8s v\u00e9rification des informations ci-dessus, ouvrez ensuite un ticket dans votre espace client en indiquant vos instructions [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"helpie_faq_category":[43],"helpie_faq_group":[],"class_list":["post-677","helpie_faq","type-helpie_faq","status-publish","format-standard","hentry","helpie_faq_category-enlevement"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq\/677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/comments?post=677"}],"version-history":[{"count":2,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq\/677\/revisions"}],"predecessor-version":[{"id":3771,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq\/677\/revisions\/3771"}],"wp:attachment":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/media?parent=677"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=677"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}