{"id":662,"date":"2019-12-16T10:03:16","date_gmt":"2019-12-16T09:03:16","guid":{"rendered":"https:\/\/www-beta.myflyingbox.com\/?post_type=helpie_faq&#038;p=662"},"modified":"2019-12-16T10:03:16","modified_gmt":"2019-12-16T09:03:16","slug":"reclamation-facture","status":"publish","type":"helpie_faq","link":"https:\/\/www.myflyingbox.com\/en\/helpie_faq\/reclamation-facture\/","title":{"rendered":"Can I make a complaint concerning my billing ?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">If you have a problem with one of your bills, you can make a complaint to our customer service manager. <br>Indeed, to do this you have a delay of 30 days to challenge the bill once it has been sent. All you need to do is connect to your customer area and open a ticket for the specific shipment.<br><br><\/p>","protected":false},"excerpt":{"rendered":"<p>Si vous rencontrez un probl\u00e8me avec l&rsquo;une de vos factures, vous pouvez \u00e9mettre une r\u00e9clamation aupr\u00e8s de notre service client. En effet, vous disposez pour cela d&rsquo;un d\u00e9lai de contestation de 30 jours une fois votre facture \u00e9mise. Il vous suffit de vous connecter sur votre espace client et d&rsquo;ouvrir un ticket sur l&rsquo;exp\u00e9dition concern\u00e9e.<\/p>","protected":false},"author":8,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"helpie_faq_category":[40],"helpie_faq_group":[],"class_list":["post-662","helpie_faq","type-helpie_faq","status-publish","format-standard","hentry","helpie_faq_category-tarifs-et-facturation"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq\/662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/comments?post=662"}],"version-history":[{"count":0,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq\/662\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/media?parent=662"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq_category?post=662"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.myflyingbox.com\/en\/wp-json\/wp\/v2\/helpie_faq_group?post=662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}