Send a parcel with DHL
DHL is nowadays part of the Deustsche post group. Founded by Adrian Dalsey, Larry Hillblom and Robert Lynn.
Creation date : 1969
Slogan : Express & Logistics.
We move the world
All the way
I’m on it!
First Choice
Excellence. Simply Delivered.
Head office : Bonn, North Rhine-Westphalia
With its reputation as an expert of national and international deliveries, DHL Express includes all the needs of the SMEs.
Available services :
- DHL Domestique Express
- DHL Express
- DHL Economy Select
- DHL Ecommerce
- DHL Parcel
Send a parcel with DHL in Europe
-
Send a parcel with DHL from France
If you want to send a parcel with DHL from France, you can use the shipping services national and international shipping services (export and import).
-
Send a parcel with DHL from Germany
If you want to send a parcel with DHL from Germany, you can use the shipping services national and international shipping services (export and import).
-
Send a parcel with DHL from the Netherlands
If you want to send a parcel with DHL from the Netherlands, you can use the national shipping services and the international shipping services (export and import).
-
Send a parcel with DHL from Italy
If you want to send a parcel with DHL from Italy, you can use the national shipping services and the international shipping services (export and import).
-
Send a parcel with DHL from Spain
If you want to send a parcel with DHL from Spain, you can use the national shipping services and the international shipping services (export and import).
-
Send a parcel with DHL from Belgium
If you want to send a parcel with DHL from Belgium, you can use the national shipping services and the international shipping services (export and import).
-
Send a parcel with DHL from Portugal
If you want to send a parcel with DHL from Portugal, you can use the national shipping services and the international shipping services (export and import).
Services for shipping to Europe
DHL Express, Express Worldwide
Sending a package with the DHL Express service is the ideal solution if you want your shipment to arrive quickly at its destination the next day and before 12:00 in all European countries (except remote areas and islands). Same-day on-site pickup for all orders placed before 12:00 p.m. The maximum shipping weight is 70 kg. Depending on the destination, there is a special label mentioned “heavy parcels” for parcels weighing more than 25 kg.
DHL Economy Select
Sending a parcel with the DHL Economy Select service is a convenient and economical solution specially designed for less urgent shipments. Delivery takes place within 2 to 7 working days depending on the destination postal code. For so-called remote islands and areas, these deadlines could be extended by 8 to 10 days depending on the area or islands. Delivery to office or home.
Send a parcel with DHL internationally
-
Send a parcel with DHL from the United States
If you want to send a package with DHL from the United States, you can use the international shipping services of DHL (export and import).
DHL does not deliver packages within the United States. If you wish to send a package within the country you can use the services of the carriers USPS, Fedex and UPS.
-
Send a parcel with DHL from Canada
If you want to send a package with DHL from Canada, you can use the national shipping services and the international shipping services (export and import).
-
Send a parcel with DHL from India
If you want to send a package with DHL from India, you can use the domestic shipping services and the international shipping services (export and import).
-
Send a parcel with DHL from Hong Kong
If you want to send a package with DHL from Hong Kong, you can use domestic shipping services and international shipping services (export and import).
Services for shipping internationally
DHL Express, Express Worldwide
Sending a parcel with the DHL Express service internationally is the ideal solution if you want your shipment to reach your destination quickly (Delivery within 2 to 6 days) except for remote areas and islands. Same day on-site collection for all orders placed before 12:00 noon Monday to Friday. The maximum shipping weight is 70 kg. Depending on the destination, there is a special label mentioned “heavy parcels” for parcels weighing more than 25 kg.
DHL Economy Select
Sending a parcel with the DHL Economy Select service internationally is a convenient and economical solution specially designed for less urgent shipments. Delivery takes place within 2 to 7 working days depending on the destination postal code. For so-called remote islands and areas, these deadlines could be extended by 8 to 10 days depending on the area or islands.
How is the cost of sending the package calculated?
The cost of sending a parcel with DHL depends on the departure and destination addresses as well as the options you will select with or without signature, for example. The best way to find out how much it will cost to send a package with DHL is to register on MyFlyingBox and make a first expedition.
On our online interface you can easily calculate according to the size, the weight of your package, the country of departure, destination etc. The first shipment is free if you send a package with a value less than or equal to 15 euros including tax.
How to protect your package against loss and damage?
As a professional shipper, your package benefits from a standard MyFlyingBox guarantee, of a maximum of €50 in the event of theft and loss. For articles or products with high added value, we advise you to take out additional Ad Valorem insurance which will allow you to insure your parcels up to €100,000. In the event of theft, loss or damage, compensation will be calculated on the basis of the value declared during your shipment.
Complaints procedure for uninsured shipment
- Open a ticket in the incident manager on your online account by selecting the parcel number concerned
- A confirmation of the incident with the carrier will be made by our services
- Upon receipt of the confirmation of the loss by the carrier, we can validate the MyFlyingbox guarantee
- It will be necessary to provide us with the purchase and/or sale invoice including the complete description of your goods to assert the guarantee which may go up to a maximum of €50.
- Damage due to defective packaging is not allowed by the carriers and therefore the transport costs remain the responsibility of the customer.
- In case of loss of the package, the shipping costs are always refunded.
It should be specified that the breakage or deterioration of your content is not covered by the MyFlyingBox guarantee.
Complaints procedure for insured shipment
- Open a ticket in the incident manager on your online account by selecting the parcel number concerned
- Wait for confirmation of the incident and/or loss with the carrier to be validated by our services
- Upon receipt of confirmation of loss or damage from the carrier, we will require:
- A purchase and/or sale invoice including the description complete with your merchandise
- Photos of your product and your product in its packaging prior to shipment will be required for all shipments with a value greater than 4000€
- We will also refund shipping costs.
- Once the file is completed and validated, it will be sent to the insurance and the reimbursement will reach you within 15 days to 4 weeks depending on the value.
We kindly ask you to download from the incident manager the documents required by the insurance. Moreover, do not hesitate to consult our article Subscribe to My Flying Box “Ad Valorem” insurance for more details.
All carriers including DHL have terms and conditions of carriage. If you deviate from these conditions, supplements may be charged to your invoice afterwards. When you ship with DHL, you automatically agree to that carrier's Terms and Conditions.
Access our contract partners starting more than 30 countries across the world.
As we wish to always provide you with the most accurate information, please feel free to inform us of any mistakes you might encounter.
Resources
Module Prestashop
API Documentation
Support
Information Covid-19